Last updated: November 15, 2024

This Privacy Policy describes how Lolliholics (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lolliholics.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for various purposes, including:

• Providing Products and Services – To process your payments, fulfill your orders, send notifications related to your account, and facilitate returns and exchanges.
• Marketing and Advertising – To send promotional communications and tailor advertisements to your interests.
• Security and Fraud Prevention – To detect and prevent fraudulent or illegal activity.
• Communicating with You and Service Improvement – To provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies to improve our Site and Services. For more details, see Shopify’s Cookie Policy. You can manage cookie preferences in your browser settings.

How We Disclose Personal Information

We may disclose your personal information to third parties, including:

• Service providers – Vendors who assist with payment processing, data analytics, customer support, and shipping.
• Marketing partners – To help deliver tailored advertisements and promotions.
• Legal requirements – If required by law or to protect our rights.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting any personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under 16. If we learn that we have collected such data, we will take steps to delete it.

Security and Retention of Your Information

We implement security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We retain your data only as long as necessary for the purposes outlined in this policy.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access and correction – Request access to or correction of your personal data.
• Deletion – Request the deletion of your personal information.
• Opt-out of marketing – Unsubscribe from promotional emails at any time.

To exercise these rights, contact us at [Insert Contact Email].

International Users

If we transfer your data outside your country, we rely on standard contractual clauses or other approved mechanisms to ensure its protection.

Contact

If you have any questions about this Privacy Policy, please contact us at [Insert Contact Email].